Shipping & Delivery
Track a shipment and report a delivery issue
Use your order reference to request dispatch and tracking information.
Find your tracking number
Sign in to My Account → Orders, open the relevant order using View, and look for Shipment tracking below the order items.
- Shipping carrier: the company handling your shipment.
- Tracking number: your parcel reference.
- Date shipped: the dispatch date, when provided.
- Track shipment: opens the tracking URL supplied for your parcel.
Check delivery progress
Click Track shipment in your order details. You can also copy the tracking number and use the carrier’s website. Order emails sent after tracking details have been added include the same information.
A tracking number does not always mean the parcel has received its first carrier scan. Updates may appear after collection. Manufacturing time and transport time are separate parts of the delivery schedule.
No tracking information yet?
If your order says Tracking details have not been added yet, shipment information is not available in the order. It will appear once our team records it. For a guest order, use your order email or contact us for help.
Need help with your shipment?
For an unexpected delay, missing parcel, damaged package or missing tracking link, email order@diyipcb.com. Include your order number, tracking number (if available) and a description of the issue. For damage, attach relevant photos and keep the packaging while the issue is investigated.
Still need help?
Email order@diyipcb.com with your order or request reference and the details of your question.
