Customer Support
Contact DIYIPCB support
Send a useful support request to the DIYIPCB service team.
DIYIPCB CUSTOMER SUPPORT
Let’s talk about your project.
Need a quote, help with an order, or advice on your next build? Choose a topic below or email our team.
General enquiries: service@diyipcb.com
Already in touch? Reply to the same email conversation to keep your project details together.
How can we help?
Quotes & manufacturing
Configure your board or share requirements for PCB fabrication and assembly.
Orders & after-sales
For order progress, delivery or after-sales support, email order@diyipcb.com. Include your order reference so we can locate it.
Design & project support
Discuss schematic, layout and design requirements. Use the service form to keep files with your request.
A GOOD START
Help us understand your request.
A few clear details make it easier to review your question and identify the next step.
- Your referenceOrder number, quotation reference or design-request ID, if available.
- Your questionDescribe the requirement or issue, and include the email used for your request.
- Relevant filesIdentify the file revision and include helpful screenshots or photos. Use the quotation page for manufacturing file uploads.
- Your timelineLet us know your required delivery date and destination country.
Our company & manufacturing locations
DIYIPCB is operated by DIYI Electronics Limited.
Registered address
DIYI Electronics Limited
UNIT 9, 1/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONGPCB Factory
Building 3, Nianfeng Second Industrial Zone, Pingdi, Longgang District, Shenzhen, ChinaPCB Assembly Plant
4F, Building B, Nanchang Huafeng Second Industrial Park, Hangkong Road, Hangcheng Street, Bao'an District, Shenzhen, ChinaUseful answers before you contact us
Where can I check delivery information?
See the tracking and delivery guide. For a specific shipment, email order@diyipcb.com with your order reference and the question you need help with.
What should I prepare for a PCB assembly quote?
Prepare your board files, bill of materials and component placement files, along with the quantity and assembly requirements. Start on the PCB Assembly page.
How do I report a problem with an order?
Email order@diyipcb.com with the order number, a description of the issue and clear supporting photos or screenshots. The quality issue guide explains what information to provide.
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Still need help?
Email service@diyipcb.com with your order or request reference and the details of your question.